Support Triage Agent
ActiveTriages tickets, suggests responses, and escalates complex issues.
Runs
892
Success
96.4%
Goal
Classify and route incoming support requests.
Capabilities
- • Ticket analysis
- • Response drafting
- • Knowledge lookup
- • Escalation
Recent activity
10:42
Lead enrichment completed
Sales Research Agent enriched Atlas Retail Group with 6 data points
10:38
Company research
Meridian Group profile generated with 4 expansion signals
10:31
New lead detected
CRM webhook triggered for Meridian Group — VP Operations
10:28
Agent started
Sales Research Agent began lead pipeline run
09:30
Ticket triaged
Support Triage Agent classified #4821 as Billing / Medium